Private Policy

Date created: September 2020

Date reviewed: January 2024 

Date of next review: January 2025
 

What Type of Information Do We Collect?

We collect and store the information you provide to us via our website or through other communication methods. This includes:

• Personally Identifiable Information: Name, email, password, address, communications, payment details (e.g., credit card information), and personal profiles.

• Technical Information: IP address, login details, computer and connection information, and purchase history.

• Browsing Behaviour: session details like page response times, visit duration, interaction data, and browsing patterns.

• Feedback and Reviews: Comments, product reviews, recommendations, and other communications.
   

How Do We Collect Information?

Information is collected when you interact with our website, such as:

• Submitting forms or completing transactions.

• Providing personal details for enquiries, accounts, or purchases.
  This information is used solely for the purposes mentioned below.
   

Why Do We Collect Personal Information?

We collect personal and non-personal data to:

1. Provide and operate our services effectively.

2. Offer ongoing customer support and technical assistance.

3. Contact you with service updates, notices, and promotional content.

4. Create aggregated data for service improvement.

5. Comply with applicable laws and regulations.

How Do We Store, Use, Share, and Disclose Information?

• Our platform is hosted by Wix.com, which provides secure servers, data storage, and databases.

• Payment data adheres to PCI-DSS standards for safe credit card information handling.

• Data is stored on secure servers protected by firewalls.

• Information is not shared with third parties except as required for operations or by law.
   

How Do We Communicate With You?

We may contact you via:

• Email, phone, text messages, or postal mail for:

  • Account notifications, troubleshooting, or resolving disputes.

  • Collecting fees, conducting surveys, or sending updates.

  • Enforcing agreements and applicable legal obligations.
     

How Do We Use Cookies and Tracking Tools?

• Essential cookies are used to enhance website functionality.

• Third-party tools like Google Analytics or other applications may use cookies under their own policies.

• You can view the types of cookies stored by Wix on your system by visiting their resources.
   

How Can You Withdraw Consent?

You can withdraw your consent at any time by contacting us:

• Email: admin@londonsbe.com

• Postal Mail:
  Kemp House
  152-160 City Road
  London EC1V 2NX, United Kingdom
   

Privacy Policy Updates

We may update this policy periodically. Changes will take effect immediately upon posting on our website. For significant updates, we will notify you here. Please review this policy frequently to stay informed about how your data is collected, used, and disclosed.

For any questions, contact admin@londonsbe.com.
 

END